Each app will have either “Open” or “Update” next to it. Select “My apps & Games” and you should see all the apps that are installed in the device.Open the “Play Store” on your device and the tap on the 3 lines at the top.Follow these simple steps to update WhatsApp Messenger App on your Android device: Running a WhatsApp messenger app that is outdated can cause a lot of problems with the proper function of the device, including not being able to back up WhatsApp data. If the Google account you see here is not active, you just need to switch to another account before attempting the backup again. To check if you have an active Google Account liked to the device, go to Settings > Chat > Chat Backup and then tap on “Account”. To backup WhatsApp on your Android device, you need to have an Active Google account linked to the device. 7 Ways to Fix WhatsApp Not Backing Up on Android 3.1 Is Your Google Account Active
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